Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from neverlandadventureguides.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We will never share your Personal Information with any third parties for any reason.

We will share your Device Information and browsing activity on our Site as described above.  For example, we use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Device Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal or Device Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.

BEHAVIORAL ADVERTISING

As described above, we may use your Device Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

– FACEBOOK: https://www.facebook.com/settings/?tab=ads

– GOOGLE: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you submit a Contact Us form, request a quote, or subscribe to our emails through the Site, we will maintain the Personal Information you submitted for our records unless and until you ask us to delete this information. You may opt out of receiving future emails from us by clicking “unsubscribe” at the bottom of any email you receive from us, or by sending a letter to our store at the address below. You may opt out of future phone calls from us at any time by requesting to be taken off our customer list either by phone, email to achambers@neverlandadventureguides.com, or by letter to the address below. 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at achambers@neverlandadventureguides.com or by mail using the details provided below:

Neverland Adventure Guides
8509 W. Markham St.
#55944
Little Rock AR 72215